Nice room, amazing kids floor, but terrible serviceWe live in the States and were visiting relatives in Tainan. We have stayed at the other major hotels in Tainan such as Silk Place, Tayih, etc. Chateau was by far the worst one. Positives: Great kids' floor. We had a 3yo in tow who enjoyed the kids floor and activities. Clean and large room. Negatives: We pulled up to the hotel and four staff members just stared at us from behind the counter - not a single one came to assist with our luggage. They also placed us in the wrong room, which was a hassle. The breakfast was terrible (I could eat both Chinese and American breakfast but all options were very mediocre) and the staff was rude (getting noodle soup, omelets, etc). The elevators are so slow that we ended up taking the stairs (sometimes nine floors). There is no true business center - my husband had to take a work call, which was difficult to accommodate for sound. Other: We had to leave a day early due to an impending typhoon and the hotel only offered us a credit good for six months - this does not entice us to return. We likely would not return, even with a day credit, and would instead stay at Silk Place again (our favorite so far).
Bit disappointing!For work I regularly stay here but it’s not good food in the evening, not good selection and staff not helpful, not impressed food choice very poor in the evening. The bedrooms are quite dated and not that modern I think it’s ready for a facelift
一個適合家庭週末出遊的好去處夏都城旅:坐落於安平黃金海岸和工業區之間，是夏都在台南新拓點的親子飯店，低調但不失格調。 這裡有很大的親子室內共遊空間；挑高兩層樓且佔地200坪叢林設計。早餐中西式Buffet也很道地:鹹粥，碗粿，肉粽，煙燻鮭魚樣樣兼具，看到許多家長和小朋友的笑容，似乎滿歡樂的！ #Chateauanping