Shangri-La’s Far Eastern Plaza Hotel,Tainan
TRULY EXTRA MILES SERVICEThe hotel is conveniently located, right next to the train station and within walking distance to city center. We were well look after by the team at the Horizon Lounge, Nancy, Michelle, Ivy, Joseph......, (I wish I could remember all their names), provided excellent service, warm and prompt. I felt like coming home. Our two weeks round Taiwan trip included Taipei, Yilan , Hua Lien and Tainan. I asked advice for the best way to move around when I made reservation . Miss May Yao, Director of VIP service, suggested us to travel by train. We gladly accepted her suggestion and she offered to purchase train tickets for us and couriered to Taipei Shangri-La, , our first stop in Taiwan, prior to our arrival. With her help, we travelled from Taipei to Yilan, Yilan to Hua lien, and Hau Lien to Tainan by train.. We are from Toronto, Canada, knowing very little about the train route and ticketing system, We deeply appreciate her truly extra miles service which saved us lots of time and trouble. Believe it or not, there was NO service charges applied. She met with us at least once everyday during our 4 days stay to ensure room, service, F/B were to our satisfaction. It was an unforgettable vacation in Tainan. On the flight to Hong Kong, my wife already asked if I could come back with her next year. We will be back, Tainan Shangri-La. Thank you for your warmest hospitality.
Great hotelThis is a great five star hotel in Tainan. Centrally located offers great service. Rooms are spacious beds comfortable bathroom modern. Breakfast was excellent with a lot of variety. Enjoyed two nights and was well looked after.
PrestigiousFrom the entrance, which is narrow to the University Road, you may not realise how big this hotel is. The staff at the check in was very kind and it took us only a minute to reach the elevator. Rooms are quite big and comfortable. Sleep quality was perfect. Breakfast was excellent. Very good location to go to the university. Lunch was also very nicely served.
First class accommodation and service, great location too.The Shanghai-La lives up to its international reputation with top class service staff and large and ultra comfortable accommodation. It’s proximity to the railway station, literally 5 minutes walk away, and walking distance to city centre attractions are a monotone plus point. The concierge went out of his way to answer our questions and ensure the right information was given which was greatly appreciated. The hotel is joined to a mall which provides alternatives to in house dining at various levels. On our two week tour of Taiwan staying in a wide variety of accommodation the Shangri-La comes out as our top choice.
Hong Kong, China
Nice staff and always on top of your expectationsI always travel with rush schedule and of course I stayed at the hotel with one night only. But it made my trip relax and comfortable. Upon check-in, I was warmly welcome by a nice and friendly staff, Emily Chang, from the Front Office. Her service is on top of Shangri-La standard. Her cheerful attitude made me comfortable to stay with the hotel. She also take care my parking ticket and kindly escorted me to the elevator. The service is perfect. Facilities in the hotel are great. Swimming pool, gym room and more. Room is spacious. Amenities in the bathroom are great. Phone operator is fast reacted and professional. I am definitely staying with the hotel again if I have any chances to visit Tainan in the future,
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This review is the subjective opinion of a TripAdvisor member and not of Tainan City Government and TripAdvisor LLC.