Clean,kind and comfortableThis hotel is located near the train station. It's about 20 minutes walk 5 minute taxi. Rooms are clean and well-thought-of. That breakfast is great. Front desk service is very good. Their breakfast servers were more concerned about their own breakfast than attending their duty.
Excellent value three-star hotelStayed for five days. Location is excellent as it is between the railway ( not the HSR) and the city centre, and the two tourist bus stops - 99 to Anping and & 88 to Annan- are just down the block. It is close to Datong Market - but watch the alternate opening days. There are plenty of eating options around too. The hotel has a multi-lingual staff, who are efficient and friendly. We shared a double/ double room, which was roomy, well-furnished, comfortable and clean. The breakfast is very Chinese, but has lots of variety.
Five wonderful days here!Here's what we loved about the hotel: a) We requested a quiet room when we booked on-line, and we got one. No internal or external noise on the 6th floor. It was so peaceful! b) Self-service laundry that is coin-operated and easy to operate. Cheap, too! It came at just the right time of our three week trip to Taiwan. c) Samantha, who I am assuming is a day weekday manager, went out of her way to make sure we had some vegetarian restaurant options for two of our nights. d) The daytime door/elevator guy who helped us with so many front doors and elevators welcomed us with a smile and his eyes, creating a warm atmosphere when we entered and left the hotel. He also showed us how to operate the air-con (directions in Chinese only) our first night arrival. Plus, on our last day, a gentlemen was trying to clean the carpets upstairs in the breakfast, only to find that we wanted a coffee and tea. He patiently helped us work the espresso maker, a true saint! e) Wifi worked throughout the hotel without a glitch. f) Breakfast offered a good many vegetarian options, although it was a bit on the Taiwanese side of food. Delicious pineapple each morning! The best I maybe have ever had at a hotel! g) Nice hot water pressure in the shower each morning. h) Location, location, location. One of us is a senior who tires easily after walking in the sun. Having quick access to our hotel from the myriad of attractions nearby was essential. Next to the quiet room, it probably was our favorite aspect of the hotel. Room for improvement: a) Eggs made in the "Live Cooking" part of the dining area are cold as they sit there on a plate. Is there a way to keep them warm? b) Some of the front desk staff aren't very warm and welcoming. This customer service downfall I've noticed throughout our stay in Taiwan. They are more engaged in paperwork than making you feel welcomed. Visit, for example, most Vietnamese hotels in Vietnam, and you will encounter an entirely different customer service culture. c) I found the strict no-refund policy for our room unnecessary. The price difference between free cancellation and no cancellation was vast. I don't mind a slight price differential, but ... in this case ... it was quite a gap. Would I stay here again? In a heartbeat!
Decent hotelStayed on 11th May 2017 for one night. The design of hotel is old fashioned but the maintenance is considered good. Thanks to the hotel that gave us a free upgrade to bigger room which has two queen beds room. Overall, the experience is good.
Right in the middle of Tainan CityIt's an older hotel but with a good location. We stayed for two nights in January 2017 and was happy with the generously sized family room, except the beds have the hardest mattresses that I've experienced. The complimentary breakfast was excellent with a good selection of local and Western style choices (although being in Taiwan it is more catered for local tourists).
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This review is the subjective opinion of a TripAdvisor member and not of Tainan City Government and TripAdvisor LLC.